privacy & cookie policy
This website privacy policy describes how Wolf Digital Marketing protects and uses the information you give the company when you use this website.
If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.
This website privacy policy was updated on 14/05/2024 – If you have any questions about this policy, please email hello@wolfagency.co.uk
At Wolf Digital Marketing, we promise to:
Only use your personal information to respond to a request initiated by you, the end user.
Ensure that the data we hold on our systems is kept secure and safe at all times.
Use cookies to improve the quality and relevance of the messages we send you.
Allow you to change your communication preferences easily and quickly.
Never pass your details on to a third party without your consent.
Introduction
We gather and use certain information about individuals to provide products and services and to enable certain functions on this website. We also collect information to understand better how visitors use this website and on occasion, present timely, relevant information to them.
What data do we gather?
We may collect the following information:
Full name
Contact information, including email address & telephone number
Demographic information, such as preferences and interests
Website usage data
Other information relevant to client enquiries
How we use this data
Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services.
Specifically, we may use data:
For our internal records.
To improve the products and services we provide.
To contact you in response to a specific enquiry.
To customise the website for you.
To contact you via email, telephone or mail for market research reasons.
Cookies and how we use them
What is a cookie?
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences to present content, options or functions that are specific to you. They also enable us to see how many people use the website and what pages they visit.
How we use cookies
We may use cookies to:
Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
Test content on our website. For example, 50% of our users might see one piece of content, and the other 50% might see a different piece of content.
Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
To recognise when you return to our website. We may show your relevant content or provide the functionality you used previously.
Cookies do not provide access to your computer or any information about you other than that which you choose to share with us.
Controlling cookies
You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.
To learn more about cookies and how they are used, visit All About Cookies.
Controlling information about you
When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:
Opt-in to receive marketing communications from us by email.
If you have agreed that we can use your information for marketing purposes, you can change your mind easily via one of these methods:
Send an email to hello@wolfagency.co.uk
Call the office telephone number on 01603 905331
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the General Data Protection Regulation (GDPR).
Security
We will always hold your information securely.
We have implemented strong physical and electronic security safeguards to prevent unauthorised disclosure or access to your information. Our passwords are fully encrypted and never shared over the internet.
Links from our site
Our website may contain links to other websites.
Please note that we have no control of websites outside the Wolf Agency domain. If you provide information to a website we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113